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Shipping Policy

All INDIA  and WORLDWIDE  deliveries are shipped from our business premises in Surat, Gujarat, India.

 

DOMESTIC ORDERS

We ship through well-reputed and trusted couriers service providers i.e Delhivery, FedEx & Blue dart courier services through out India. This is our way of ensuring that our products not only reach you on time, but also, in perfect condition.

We Provide Cash On Delivery Service on all the domestic orders & Offer Free Shipping on all the domestic orders. 

Depending on the location, all the orders are likely to be delivered to you within 5-7 business days.

INTERNATIONAL ORDERS

ORDERING FOR CUSTOMERS OUTSIDE OF THE INDIA 

We ship all the international orders through DHL & FedEx. We charge an extra amount for shipping charges for International orders which may vary widely from country to country. 

International orders are usually delivered within 7-10 business days of the order placement. 

Depending on the value of your order, your Dapper Head package may or may not be charged customs or import duties. If your package is charged, it is up to the person receiving the parcel to cover these costs. Unfortunately, these charges are out of Dapper Head hands, and may vary from country to country, so we're unable to predict what your particular charges may be. For more accurate information, we would suggest getting in touch with your local customs office so you're not surprised if there are any unexpected delivery charges at your end.  

 

RETURNS

FROM ORDER PLACED ON & AFTER 23-10-2023

It is our earnest effort to deliver the best quality product.

In the unlikely event that you are not happy with your purchase, we offer a 72 hours RETURN & EXCHANGE policy at Dapper Head.  You can return any unworn/unused product for a credit coupon, within 72 hours from the date of delivery. This coupon can be used for a future purchase within 60 days. on www.dapperhead.com

Credit value will be for the full value of products returned. Shipping charges are Non Refundable.

Please note that the product must be unworn/unused.

 

PRODUCTS NOT ELIGIBLE FOR RETURN/EXCHANGE

- Custom made products, items that have been altered or used in any way.

- Products bought during offer or sale period 

PROCEDURE FOR RETURN (How do i return a product ?)

- Please make sure that the returned products are packed safely and securely to prevent any damage or loss in transit.

- To facilitate an exchange for a product, we kindly request that you return the item to our warehouse. Please be aware that all expenses related to the return and exchange process, including shipping charges for the replacement item, will be the responsibility of the customer.

- Once your return is received, the product will go through a quality check process. This is subject to your return having met the requirement of being unused and returned within 72 Hours

- Please allow a maximum of 10-15 days to complete the return process.

 

WHAT ARE THE CONDITIONS ?

 - Return can be only made within 72 hours from the receipt of the order at your end.

 

WILL YOU REFUND THE MONEY ?

In the event that you've placed a prepaid order but are unable to collect your package upon delivery, we've got you covered. You'll receive a refund for the product amount in your order, as per our policy. Please note that the shipping charges of ₹100 are non-refundable under any circumstances.

-If you are returning a product, we only offer a store credit that can be used for future purchase. WE DO NOT OFFER REFUNDS, all sales are final.

- you can exchange any piece of jewelry for another design.

-Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

-To report a damage in transit please contact us at +91-9033913491( whats app) or mail us at hello@dapperhead.com within 24 hours of product delivery.

 

-In case you have questions that haven't been answered by us here, please feel free to send your queries on hello@dapperhead.com  and we'll be happy to answer them.

 

Terms & Conditions

Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

The headings in these Conditions are for convenience only and shall not affect their interpretation.

We recommend that you print and keep a copy of these Terms and Conditions for your future reference...